Retailers4

Retailer
Resources

FAQ

  • What's the difference between Homebrew and Probrew strains?

    Because homebrewers should choose what they want to brew based on their imagination rather than our production schedule, all of our strains are available year round, in two main categories:

    HOMEBREW

    Homebrew strains in our sortable and searchable list of yeast strains are available in any quantity of packs per strain, with a minimum order quantity of just ten (10) packs per order, same or assorted. There are thirty-nine (39) strains in our homebrew collection.

    PROBREW for Homebrewers

    Probrew strains that do not appear on the homebrew list are also available year round to homebrewers through our custom ordering option. The smallest custom propagation we can prepare is 30 packs per strain for these additional strains.

    Probrew Strains - Custom Blends

    For custom propagations, we can also produce a custom shop blend of your choosing. Let us know if you're interested at homebrew@omegayeast.com.

    Viewing HOMEBREW and PROBREW strains in our online yeast catalog?


    • What is your product size?

      Each of our packs contains 100mL liquid yeast slurry. Our packs are the same width as other liquid homebrew packs but are a little taller (5.75 in x 8 in). Each pack is packaged with the optimal number of viable yeast cells to ferment 5 gallons of wort up to 1.060 OG.

    • Do you have an order minimum?

      Our minimum order is only ten (10) packs, same or assorted.

      We keep it as low as possible to give you flexibility to manage and move inventory while growing a repeating order cycle. We’re here for the long haul and our yeast is top notch. Let us know what we can do to help to get you up and running.

      (See "What is the difference between homebrew and probrew strains?" for higher-minimum options)

    • Do you have price breaks?

      Yes! We have started a new price break for orders greater than fifty (50) packs in total. Please contact us for details! homebrew@omegayeast.com.

    • Where can I get product images for my website?

      All of our Omega Yeast pack product images can be downloaded here.

    • How do I maximize product vs. shipping cost?

      As a general rule, the number of boxes increases shipping cost much more than additional weight, so we recommend maximizing pack qty per box whenever possible. We have two (2) box sizes. Each holds a maximum of 50 or 160 homebrew packs respectively.

      We're always working to provide additionally discounted rates with UPS based on bulk shipping, discounts which we pass on to you (we charge only actual shipping costs and do not add any extra fees).

      Let us know if you’d like a shipping estimate. We’re happy to look it up!

    • How do I set up an account?

      It’s pretty easy—complete the form on our How to Order page to become a customer. Or you can email us at homebrew@omegayeast.com for a username and password. You’ll receive a welcome email with login information shortly thereafter with welcome instructions.

    • How do I order?

      Place orders directly through your customer account. Just login with your username and password and select from our home brew strains. If you need a username and password, email us at orders@omegayeast.com and we’ll set you up!

    • I am not getting confirmation emails and/or tracking numbers.

      If not the occasional mysteries of the spam folder, have you checked what email address the confirmations are being sent to? Login to your profile and check that it's the right one!

      (while you’re there it never hurts to make sure all your contact, shipping and billing information is up-to-date).

    • ​Why can’t I see any strains to shop from in my customer account?

      Shoot us an email and we’ll fix that stat: orders@omegayeast.com.

    • When will my package ship?

      We normally package and send homebrew orders out Monday through Wednesday, so that shipments arrive before the weekend (and are not held on a mail truck overnight).

      • Typically, if you order on a Monday, your packs will ship within the following two (2) business days.
      • Larger orders and anything shipped internationally may require more than (2) business days to assemble, package and ship.
      • If fresh packs need to be prepared to fulfill the order, the order will generally ship out the following week.
      • You will receive a confirmation email when the order is placed and also the moment the items ship.
    • Do you have any recipes for our recipe book?

      You bet! Feel free to use any of the recipes we have posted here in the recipes section of our website in your in-store recipe books, your newsletters and wherever else they prove useful and informative content for your brewing community.

      In fact, if you use any Omega Yeast strains in recipes or other educational content that you or your team make available to your customers and community, let us know.

      You may be eligible to earn yeast pack credits for the packs you used to develop those resources.

    • Can I distribute ProBrew pitches to commercial brewers in addition to HomeBrew?

      For commercial quantities, we prop fresh at the custom-calculated scale a brewer needs for a specific brew. There are a lot of considerations both before and after brew day that determine what yeast, at what pitch size, and when it should arrive. Getting all of those factors right--and getting healthy, fresh, expertly propagated yeast to brewers as quickly as possible--requires direct communication with them. So, we don't currently see an opportunity for distribution of commercial-sized pitches. We’re always open to talking about anything. If you think there’s something we’ve missed, hit us up!


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